Content Management For Teams

Managing a social media aggregation feed that pulls in content from across various social networks is a difficult task. Throw in the ability of adding your own content and featuring content inside your feed, and you quickly realize the job is bigger than a single person. Spotlyte recently released the teams feature for your account, enabling you to invite multiple team members or clients to assist with the management of your content or display.

Design and web agencies with several clients or large brands with many stakeholders will find this to be a valuable addition to their workflow. The ability to hand off certain aspects of your social media and content management duties to team members and clients will let your team members focus on what they're good at.

Roles and Responsibilities

Whether you're a social media team within a large organization, or an agency working with several clients, chances are you'll have several different people responsible for different duties in your team.

We've defined a set of roles that we feel maps closest to the real life situations we've encountered ourselves and with our own user base. Each of the roles in our Teams feature has different access rights and capabilities within your account. For example, a user with a "Moderator" role will not be able to see your billing information, or have access to the editing features of your display or widget.

The available roles are:

• Administrator: This is the default role that has access to all features including Billing, Team Management, Spotlyte Creation, Moderation, etc. This user is typically the owner or manager of an organization.

• Project Lead: This role has access to create and delete Spotlytes, Moderation, Design, and Analytics. This person will not have access to billing or team management.

• Designer: This role has access to Spotlyte moderation and design editor. Typically role is given to your Web designer to configure the widget theme to embed onto your webpage or video personnel who's in charge of broadcasting your display onto your screens.

• Moderator: This role is restricted to moderation of the content. This includes all aspect of content creation, moderation, annotating content, and editing filters.

Team Management Dialog

The team management page is available in the Accounts > Team page.

You invite your team member with their email, and assign their role. You can re-define their role at any time. Furthermore, you also have the ability to restrict your team members to certain Spotlytes. This can be helpful if you're working with several clients and you don't want certain clients to access or see the other client Spotlytes in your account.

Who will you be inviting to your content management team? Let us know what other features in Spotlyte you'd like to see explained in more detail. Read more about what to look for in your social media aggregator. Follow us on Twitter at @getspotlyte to find out other tips and tricks on succeeding as a social media marketing with Spotlyte.